Privacy Policy For
California Residents

This Privacy Notice for California Residents (“CCPA Privacy Notice”) supplements the information contained in our privacy policy and applies solely to visitors, users, customers and others who reside in the State of California (“you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018, as amended (“CCPA”), and unless otherwise stated, any terms defined in the CCPA have the same meaning when used in this notice. Please take the time to read and understand our CCPA Privacy Notice.

Scope

This CCPA Privacy Notice governs certain personal information that we collect about you both offline and online. “Personal Information” is information that identifies, relates to, describes, or is reasonably capable of being connected to you or your household.  Personal information does not include:

• Publicly available information from government records.
• Deidentified or aggregated consumer information.
• Information excluded from the CCPA’s scope, like:
  • Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;
  • Personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.

The disclosures in this CCPA Privacy Notice govern our practices currently and over the last twelve (12) months.

Categories of Personal Information We Collect

During the preceding twelve (12) months we have collected the following categories and types of personal information:

• Identifiers such as unique personal identifiers, Internet Protocol address, device identifiers, online identifiers, cookies, web beacons, mobile ad identifiers, pixel tags—and when provided—name, postal address, email address and phone number.
• Internet or other electronic network activity information such as browsing history, search history and information regarding your interaction with a website, application or advertisement.
• Inferences drawn from other personal information. In other words, the categories of information described above may be combined or analyzed in such ways to make additional inferences on individuals from the information we collected.

Sources From Which We Collect Your Personal Information

We collect the categories of personal information set out above from the following sources:

• Automatically or, where applicable, with your consent, when you visit our website or interact with emails you receive from us. We may receive such information directly from you or indirectly, such as from vendors we have engaged to assist us with website analytics, online tracking and advertising and other services.
• Via our website.
• From communications with you.
• Direct mailings to which you choose to respond.

The Purposes for Which We Collect Your Personal Information

 We use personal information collected for the following purposes:

• Data analytics to improve the services and products we offer, to learn about the interests of visitors to our website for marketing purposes like identifying prospective clients, to communicate with you about additional products and services in which you may be interested and to enhance client relationships and experiences.
• Statistical monitoring, including to estimate our audience size and usage patterns, store information about your preferences and recognize you when you visit our website.
• Delivery of relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we deliver to you. Please see Online Tracking and Advertising below for further information.
• Provision of tailored experiences about our products and services to you.
• Carrying out our obligations and enforce our rights arising from any contracts entered into between you and ITE Management L.P. (“ITE” or the “Firm”), including for billing and collection, and as we believe is necessary or appropriate to protect, enforce or defend the legal rights, privacy, safety or property of the Firm, its employees or agents, or other users or to comply with applicable law.
• Communications with you, including to notify you about changes to our services or products.
• In any other way we may describe when you provide the information, or otherwise at your direction or with your consent.
• As permitted by law or as we may notify you.

How and With Whom We Share Your Personal Information

We share your personal information with the following categories of third parties:

• Third parties that provide the cookies and other tracking applications that our website uses. Sale of Personal Information to Third Parties below provides additional information on what we share, with whom and how you may limit such. Our service providers, business partners and vendors on which we rely to, for example, assist us in providing the services or products to you and understanding the needs and demands of our clients, prospective clients and visitors to our website.
• Regulatory, government and other legal entities when required to do so by law, for example, in response to a court order or a subpoena. We also may disclose such information in response to a law enforcement agency’s request.
• With other non-affiliated parties if we or any of our affiliates, subsidiaries or lines of business are merged, acquired, divested, financed, sold, disposed of or dissolved, including through merger, consolidation, sale or divestiture of assets. In such circumstances, any personal information we may possess about you, may, in whole or in part, be sold, disposed of, transferred, divested, or otherwise disclosed as part of that transaction or proceeding.
• SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third parties or affiliate company for marketing purposes.

In the past twelve (12) months, we have disclosed the following categories of personal information for business purposes to third parties and services providers:

• Unique personal identifiers
• IP address
• Device identifiers
• Online identifiers
• Cookies
• Web beacons
• Mobile ad identifiers
• Pixel tags
• Name (if you chose to provide it)
• Address (if you chose to provide it)
• Email address (if you chose to provide it)
• Phone number (if you chose to provide it)

In the past twelve (12) months, we have not “sold” your personal information in exchange for money to any third party or service provider. Information provided to third parties does not contain information sufficient to identify you. In certain cases, information to identify individuals is provided to service providers pursuant to restrictions on use, additional sharing with other third parties and confidentiality commitments. For more information on sharing and sales practices with respect to personal information, see Sale of Personal Information to Third Parties below.

Sale of Personal Information to Third Parties

ITE does not sell your personal information to third parties and / or service providers in exchange for money, but such sharing may constitute a sale of information under the CCPA. Therefore, California residents should note the following:

• ITE shares data collected through our website’s use of cookies with the providers of those cookies. In return, we generally receive access to the data that was collected and shared in an organized format along with analysis of the data. Under the CCPA, many of these technology providers are considered third parties, and thus the sharing may constitute a sale. As mentioned above, (1) no monetary consideration is received by ITE and (2) in most cases, the visitor data shared is not sufficient to reasonably identify the visitors because names, addresses, phone numbers or email addresses are not collected by the cookies and other tracking technologies.
• ITE shares data collected through our website’s use of cookies and through data entered by the visitor. ITE may share that information with service providers hired by ITE to analyze and organize the data as described in The Purposes for Which We Collect Your Personal Data. With respect to visitor data shared with service providers, ITE and / or the service provider may be able to link particular visitor data with a particular individual.

If you would like to limit or prevent ITE from collecting personal data during your visits to our website and subsequent sharing with third parties or service providers, please contact us by email at privacy@itemgmt.com, or California residents can call 212-220-5802.

Online Tracking and Advertising

ITE and the service providers or partners we engage to provide content, advertising, functionality and other services or that measure and analyze ad performance on our website may use cookies, web beacons and other similar technologies to understand usage of our website and improve our content and offerings and to deliver advertisements in which you might be interested. Some of the tracking technologies we and our service providers or partners may use include:

Cookies. Cookies are small text files that may be placed on your computer or device when you visit our website or applications. Cookies assign a unique numerical identifier to your web browser or device and may enable us or third parties to recognize you as the same user who has visited our website and relate your use of our website to other information about you, like your usage information and personal information. We may use cookies in a variety of ways. For example, we may use cookies to:

• Provide us with information about which portions of our website and applications are the most popular by enabling us to see what web pages a user visits and how much time a user spends on each page.
• Personalize your experience on our website.
• Help us understand which ads you have seen so that you don’t receive the same ad each time you access our website.

Categories of Cookies Used on Our Website 

Below we list the different types of cookies that may be used on our website.

Strictly Necessary Cookies. These cookies enable you to navigate our website and to use their features. These cookies are necessary for our website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the particular website may not work. These cookies do not store any personally identifiable information.

Performance Cookies. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us to know which pages are popular and see how visitors move around our website. If you do not allow these cookies, we will be less able to optimize our website’s performance. All information these cookies collect is aggregated and anonymous.

Local Shared Objects. Local shared objects, such as “Flash cookies,” also may be stored on your computer or device. Local shared objects operate a lot like cookies because they are stored on your device and can be used to store certain information about your activities and preferences; however, they cannot be managed in the same way as cookies. Depending on how local shared objects are enabled on your computer or device, you may be able to manage them using software settings. For information on managing Flash cookies, for example, see http://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html.

Cache Cookies. Cache cookies, such as eTags, may be used to identify your computer or device as the same computer or device that visited our website in the past.

Web Beacons. A web beacon is an electronic image called a single-pixel, or “clear gif.” It is a small piece of code that is used to collect anonymous and aggregate advertising metrics, like the counting of page views, promotion views or advertising responses. Web beacons can recognize certain types of information, like a user’s cookie number, time and date of a page view, and description of the page where the web beacon is placed. These web beacons may be used to deliver cookies that conform to our cookie policy above.

Mobile Device IDs and Location-Based Information. Certain mobile devices, including smart phones and tablet devices, contain unique device IDs that can be used to identify their physical location. Some mobile device IDs are permanent, while others may be changed by accessing the device’s privacy settings. Mobile devices also typically transmit caller ID data (which may include a phone number) when used to transmit a telephone call or text message. When you use mobile devices to access our website, we may collect and transmit unique device IDs and collect caller ID data, as well as other information about your device, including without limitation, your wireless carrier, the make, model, operating system, capacity and settings of your device, the names, package IDs and versions of other software you have downloaded to your device and information about how you interact with and navigate within our website.

These tracking technologies may be deployed by us and/or our by our service providers or partners on our behalf. These technologies enable us to assign a unique number to you, and may allow us to relate your use of our website to other information about you, including your usage information and personal information. We may match information collected from you through different means or at different times and combine such information with information obtained from other sources (including third parties), such as demographic information and updated contact information (where that information has been lawfully disclosed to us), for the purposes of learning more about you so we can provide you with relevant content.

How to Manage Preferences Related to Online Tracking and Advertising

Our website includes a “Do Not Sell My Personal Information” feature that enables you to opt-out or back in to certain categories of cookies and other tracking technologies. Please note that if you choose not to accept cookies from us, you may miss out on certain features of our platform.

Do Not Track Requests

Some internet browsers have incorporated “Do Not Track” features. When turned on, these features send a signal (“the DNT Signal”) to websites indicating you do not want to be tracked. ITE does not recognize the “do not track” signals that some browsers may employ as no uniform standard for responding to such signals has been developed at this time.

Your Rights as a California Resident

As a California resident, you have certain rights in relation to your personal information.

You have the right to request that we disclose certain information to you regarding how we have collected, used and shared your personal information over the last twelve months. Specifically, you have the right to request that we disclose the following information to you:

• The categories of personal information we have collected about you;
• The specific pieces of personal information we have collected about you;
• The categories of sources from which we have collected your personal information;
• The business or commercial purpose for which we collect or sell your personal information;
• The categories of third-parties with whom we share your personal information;
• The categories of personal information that we disclosed for a business purpose and the categories of third parties to whom your personal information was disclosed for a business purpose.

You have the right to request that we delete the personal information that we have collected from you, and, under certain circumstances, we must delete your personal information and direct any service provider to delete your information from its records.

You have the right to request that we do not sell your data. To exercise this right, please use our “Do Not Sell My Personal Information” feature that enables you to opt-out or opt-in of certain categories of cookies and other tracking technologies. 

You have the right to request that we correct the personal information we maintain about you, if that information is inaccurate.

Other Rights. You can request certain information about our disclosure of personal information to third-parties for their own direct marketing purposes during the preceding calendar year. This request is free and may be made once a year.

Right to Non-Discrimination

ITE may not discriminate against you if you choose to exercise your rights under the CCPA.

How to Exercise Your California Privacy Rights

Only you or a person registered with the California Secretary of State who you authorize to act on your behalf may make a verifiable consumer request related to your personal information (“Authorized Agent”). To designate someone as an Authorized Agent, you must provide us with written permission to allow the Authorized Agent to act on your behalf. If your child is a minor, you may make a verifiable consumer request on their behalf. We will not respond to rights requests from non-California residents. 

If you wish to exercise any of your California privacy rights, please submit a request to us via compliance@itemgmt.com.

Note that the CCPA includes certain exemptions with respect to a businesses’ use or collection of personal information. Your rights under the CCPA may be limited as a result of our reliance on these exemptions.

Verifying and Responding to Your Requests

We only respond to requests that you make which are “verifiable” and for which we can reasonably verify your identity. To verify your requests, we may require authentication (such as your name, email address, mailing address, phone number, company and job-details, or other information about your interaction with us) that is reasonable in light of the nature of the personal information requested.

We aim to promptly verify your requests and respond to your requests within forty-five (45) days of receipt, but may require up to a total of ninety (90) days to respond to your requests. If we require additional time beyond the initial forty-five (45) days and that time is reasonably necessary, we will let you know within the first forty-five (45) days. We do not ordinarily charge a fee for our response to your requests. However, we may do so to the extent your request(s) are excessive, repetitive or manifestly unfounded. If we determine that charging a fee is warranted, we will let you know and will provide you with an estimate of the associated costs of responding to your request(s). If we determine that we cannot or will not take the action that you requested, we will inform you of our reasons for not taking action and any rights you may have to appeal the decision.

 We are not required to provide you access to your personal information more than twice in any twelve (12) month period. Similarly, we are not required to comply with your requests that we disclose certain information to you more than twice in any twelve (12) month period.

Changes to Our CCPA Privacy Notice

From time to time, ITE may update or revise this CCPA Privacy Notice. If there are changes to the terms of our CCPA Privacy Notice we will post such changes on our website.

SMS Terms and Conditions

SMS and Phone Number information is shared only as needed. Outside of these purposes, personal information will not be shared with a 3rd party without your explicit consent. SMS consent or phone numbers for the purpose of SMS are not shared with any 3rd parties.

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from ITE Management L.P. This includes SMS messages for project updates, follow-up messages, meeting scheduling, and meeting reminders. Message frequency varies. Message and data rates may apply. See privacy policy at https://itemgmt.com/privacy-policy/. Message HELP for help. Reply STOP to any message to opt out or contact us by email at privacy@itemgmt.com, or California residents can call 212-220-5802.

• SMS Consent Communication: The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
• Types of SMS Communications: If you have consented to receive text messages from ITE Management, you may receive messages related to the following:
  • Conversational SMS
  • Follow-up messages
  Example: “Hello, this is John from ITE Management. Our portfolio approach is available on our website: https://itemgmt.com/. Let us know if you have any questions. Reply STOP to opt-out of SMS messaging
• Message Frequency: Message frequency may vary depending on the type of communication. For example, you may receive up to 10 SMS messages per week related to your inquiries.
• Potential Fees for SMS Messaging: Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
• Opt-In Method: You may opt-in to receive SMS messages from ITE Management in the following ways:
  • Verbally, during a conversation
• Opt-Out Method: You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list by emailing at privacy@itemgmt.com, or California residents can call 212-220-5802.
• Help: If you are experiencing any issues, you can reply “HELP” ” to any SMS message you receive. Or, you can get help directly from us by emailing privacy@itemgmt.com, or California residents can call 212-220-5802.
• Standard Messaging Disclosures:
  • Message and data rates may apply.
  • You can opt out at any time by texting “STOP.”
  • For assistance, text “HELP” or visit https://www.itemgmt.com/
  • Message frequency may vary

How to Contact Us

Please feel free to contact us at compliance@itemgmt.com if you have any questions related to this CCPA Privacy Notice.

Effective Date & Recent Revisions

This policy is effective August 30, 2024.